Early investments in best-practice change management activities are proven to reduce technology implementation challenges, lower the risks inherent in large-system implementations, and accelerate adoption by end users. Change management prepares an organization for the changes related to technology and clearly supports the transition through change adoption. Organizational change management is a discipline based in fundamental organization development values: collaboration, respect, inclusion, and empowerment. Successful change management programs address the following key elements:
- Change Readiness Assessment
- Change Leadership
- Stakeholder Engagement
- Communications Program
- Progress and Performance Management
- Transition Planning
The white paper Building on the Lessons of SPS: Incorporate Organizational Change Management From the Beginning serves as a call to the Department of Defense Services preparing to replace the Standard Procurement System (SPS) to revisit the past and start now to incorporate an organizational change management strategy to avoid some of the challenges experienced in implementing the legacy system.
YouTube recording of American University’s Leading Change and Organization Development Certificate Session 1: Managing the Change to a Hybrid Workplace. https://www.youtube.com/watch?v=72Hl8c0aELk